Holiday Shutdowns

Modified on Mon, 8 Sep at 12:48 PM


Holiday Shutdowns can be added to your account when the business is closed. This is most commonly for Bank Holidays but can be used for other purposes e.g. training days/closure for refurbishment etc. This can only be done by an Admin user. 


When a Holiday Shutdown is added to your account, it will pause the KPI's for the defect. This means you will not incur additional 'open' days on the defect while the business is closed. 



Adding a Holiday Shutdown 


Step 1: Click Admin > Holiday Shutdowns


Step 2: Click + New Holiday Shutdown


Step 3: Complete the details


Step 4: Click Submit




If you have our Resident Portal & the resident logs a defect in the Resident Portal during a Holiday Shutdown, this will be visible as a red banner. 





Amending & Deleting a Holiday Shutdown


To Edit a Holiday Shutdown click the pencil icon within 'Actions'

or 

To Delete a Holiday Shutdown click the bin icon within the 'Actions'

 






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